Florida AHCA Licensed · License #241751Available 7 days a weekCall 407-861-2446
Orlando, Tampa, West Palm, FL · CPR Certified · Background-Checked

Your safe ride home
for your medical appointment.
That's it.

A background-checked, CPR-certified companion who waits at the facility, receives your discharge instructions, and gets you home safely. No favors needed.

How it works ↓

Reserve your ride

Takes 2 minutes. We confirm by phone within minutes.

Service type

View our Privacy Policy

We'll securely redirect you to Square Checkout to complete your reservation.

✓Background-checked
♥CPR-certified
◷Available 7 days
🔒Private & discreet
HOW IT WORKS

Simple. Three steps.

01

Book your ride

Fill the form above with your procedure date, facility, and home address. We confirm by phone within minutes.

02

We meet you there

Your companion arrives at your house or facility depending on the service selected. They wait while your procedure takes place and receive discharge instructions directly from the nurse.

03

Safe ride home

Your companion drives you home safely. You rest. No asking favors, no explaining your procedure to anyone.

Serving Orlando · Melbourne · Tampa · Jacksonville · West Palm Beach · Fort Lauderdale · Pensacola, FL

HOSPITAL
PRICING

Clear, upfront pricing.

No hidden fees. No minimums you don't need. Pay for what your procedure actually requires.
HSA/FSA payment cards accepted at checkout.

MOST POPULAR

FULL COMPANION – EXTENDED

$300

3-5 hours

Arrives at your house or hotel
Drives you to your procedure
Waits during the entire procedure
Drives you home safely
Background-checked & CPR-certified companion
Picking up Prescriptions
30-minute grace period

Types Of Procedures:

  • Colonoscopy
  • Orthopedic
  • Bariatric (outpatient)
  • Plastic

Time is measured from pickup to drop-off. Time beyond the grace period is billed at $50/hr.

Book this tier

FULL COMPANION – STANDARD

$225

Up to 3 hours

Arrives at your house or hotel
Drives you to your procedure
Waits during the entire procedure
Drives you home safely
Background-checked & CPR-certified companion
Picks up Prescriptions
30-minute grace period

Types Of Procedures:

  • Endoscopy
  • Cataract
  • Dental
  • IVF
  • Pain Management
  • Biopsy

Time is measured from pickup to drop-off. Time beyond the grace period is billed at $50/hr.

Book this tier

DISCHARGE RIDE

$150

45–90 min · pickup + ride home

Companion meets you at discharge
Receives nurse instructions for you
Safe, direct ride to your home
Background-checked & CPR-certified
Picking up Prescriptions
Book this tier

NON-MEDICAL RECOVERY SUPPORT

$50

1 hour = $50 · in-home support

Book an initial 1 hour for $50 — if you need more time, we'll confirm via WhatsApp
Assistance with light household tasks
Companionship during recovery period
Prescription pick-up
Communication updates with authorized family members
Non-clinical safety observation

*Services are non-medical in nature and do not include hands-on personal care, nursing services, medical monitoring, or clinical assessments.

Book this tier
Not sure which fits your procedure? Talk to us →
CLIENT STORIES

They needed a ride. We made it easy.

Real words from MyAppointmentPal clients.

Super easy to use! It was a very last-minute appointment due to scheduling issues, and the team accommodated me without an issue!
RyanOrlando, FL
The service was perfect and the process was super easy! Thank you!
JaneOrlando, FL
Great peace of mind, as I’m new to Orlando and needed a ride.
JuanOrlando, FL
My experience with MyAppointmentPal was excellent! The process was easy, convenient, and stress-free. Everything was clear and straightforward, and I really appreciated how simple it was to manage my appointment. I would definitely recommend it!
LetchiaJacksonville, FL
WHO WE SERVE

You shouldn't have to cancel.

New to Central Florida

No family nearby? We're your responsible adult. No explanation needed.

Privacy matters

Some procedures are personal. You don't have to explain anything. We're discreet.

No reliable ride

Uber and Lyft don’t count as a responsible adult. We do — and hospitals know it.

Out-of-town patients

Medical travel in Central Florida? We handle the logistics so you focus on recovery.

Jeff and TJ smiling together

Background-checked, always

Every companion is thoroughly vetted before their first ride.

We answer the phone

Questions before your procedure? Call us. We're here.

On time, every time

We know your procedure can't wait. Neither do we.

ABOUT US

Why MyAppointmentPal Exists

MyAppointmentPal started with a problem my wife, TJ, couldn't stop thinking about.

When TJ moved to Orlando, she didn't have the built-in support system most people take for granted. So when she needed a medical procedure requiring sedation—one of those moments when you legally cannot drive yourself home—she had no one to call. No family nearby. No old friends five minutes away. Just a new city and a form asking for the name and phone number of the person picking her up.

As she made friends, the problem changed shape rather than disappearing. Now she had people to ask, but asking felt heavier than she expected. A procedure involving sedation can mean asking someone to take half a day off work, use paid time off, and rearrange their schedule just to sit in a waiting room and drive you home. TJ hated asking and felt guilty every time a friend said yes. She began wondering how many other people were in the same position: needing a ride and either having no one to ask or hating that they had to ask at all.

Then something happened that made the problem impossible to ignore.

I had a colonoscopy at AdventHealth in downtown Orlando. The man in the next bed had done everything right—the preparation, the fasting, all of it—for his colonoscopy and endoscopy. Then a nurse asked whether he had someone to drive him home. He didn't. Because of that one missing piece, his procedure was canceled. A full day of preparation and discomfort was undone by logistics that had nothing to do with his health.

That was the moment TJ's idea stopped being a “someday” thought and became something we had to build. A ride home shouldn't be the reason a procedure gets canceled, and needing one shouldn't mean a friend has to sacrifice a day of work.

MyAppointmentPal exists to close that gap. We connect people who need a companion for procedures involving sedation and other appointments with someone reliable who can get them there, stay with them, and bring them home safely. It's the service TJ needed when she first arrived in Orlando and the service that stranger at AdventHealth needed that morning. We built it so the next person has somewhere to turn.

Jeff
Founder, MyAppointmentPal

Ride safe. Get home.

HOME
For medical facilities

Stop losing cases to "I don't have a ride home."

Every cancelled procedure costs your facility thousands. MyAppointmentPal gives your front desk a trusted resource to offer patients — at no cost to you. Just a number that solves the problem.

Talk to us about partnering
$2K–$10K
Average cost of a cancelled surgical case
60–70%
Of sedation procedures require a responsible adult escort
Zero
Cost to your facility. We handle everything.
FAQ

Common questions.

Do you do wheelchair or stretcher transportation?+

No. At this time, we do not do wheelchair or stretcher transportation.

Is an Uber or Lyft not enough?+

Most medical facilities require a responsible adult — not a rideshare driver — to receive discharge instructions and accompany you home after sedation. Our companions fill that role properly.

How far in advance do I need to book?+

We recommend booking at least 48 hours before your procedure. Last-minute availability may exist — contact us directly to check.

What procedures do you support?+

Colonoscopies, endoscopies, oral surgery, dental sedation, eye surgery, cosmetic procedures, and any same-day surgery requiring a responsible adult escort.

Are your companions healthcare professionals?+

Our companions are background-checked, CPR-certified trusted adults. They are not medical professionals and do not provide clinical care — they provide safe, compliant transportation services.

What areas do you serve?+

We currently serve Orlando, Melbourne, Tampa, Jacksonville, West Palm Beach, Fort Lauderdale, and Pensacola, Florida. Not sure if we cover your location? Just ask.

Can I use my HSA/FSA card?+

Yes. You can use your HSA/FSA card at checkout.

¿Hablan español?+

Sí. Ofrecemos servicio completamente en español. Podés reservar y comunicarte con nosotros en tu idioma sin ningún problema.

Vocês falam português?+

Sim. Oferecemos atendimento completo em português. Você pode fazer sua reserva e se comunicar conosco no seu idioma sem nenhum problema.

Èske nou pale kreyòl ayisyen?+

Wi. Nou ofri sèvis konplè an kreyòl ayisyen. Ou ka rezève ak kominike avèk nou nan lang ou san okenn pwoblèm.

Can I schedule a ride the day before my appointment?+

Yes. Please text or call us at 407-861-2446 for availability.

Do you stay during the appointment/procedure?+

Yes. Your MyAppointmentPal companion remains on-site during your appointment.

What is your cancellation and rescheduling policy?+

Deadline: Changes and cancellations must be made by 9:00 PM Eastern the day before your service. To cancel or reschedule, call or text 407-861-2446 or email booking@myappointmentpal.com. The time we receive your message is what counts.

Cancel before the deadline: Choose a refund of the amount paid, less a $75 cancellation fee, or a full account credit toward a future booking. Account credits must be used for a service date within 12 months of the cancellation date.

Recovery Support bookings: The cancellation fee applies to Full Companion and Discharge Ride bookings only. Recovery Support bookings cancelled before the deadline receive a full refund.

Cancel after the deadline or no-show: Bookings are non-refundable after 9:00 PM Eastern the day before service. This includes bookings made after that time.

Your procedure is cancelled or rescheduled by the facility: Let us know as soon as possible. With confirmation from the facility, we’ll issue a full account credit, subject to the same 12-month limit.

Rescheduling: Change your date or time free of charge through 9:00 PM Eastern the day before service, subject to companion availability. The new date follows the same policy.

If we cancel: You receive a full refund.

Refunds: Refunds go back to your original payment method, including HSA/FSA cards, within 5–10 business days.

Do you offer support after I get home?+

Yes. We offer non-medical recovery support in your home. Please note this does not include hands-on personal care, nursing services, medical monitoring, or clinical assessments.

Do you help with getting my prescriptions?+

Yes. This is included in our Full Companion and Discharge ride tiers.

Is MyAppointmentPal licensed?+

MyAppointmentPal is registered with the Florida Agency for Health Care Administration as a Homemaker & Companion Services Provider. License# 241751. We provide non-medical companion and recovery support services only.

Safe ride home
Companion at discharge
Inside the car
Calm arrival home